BeneTrac Support

BeneTrac Support

For questions regarding your use of BeneTrac, please contact us by one of the following methods listed below. If you are an employee whose employer uses BeneTrac for online benefits enrollment and management, please contact your company directly with benefits inquiries.

Mailing Address

Paychex Benefit Technologies, Inc.
2385 Northside Drive
Suite #100
San Diego, CA 92108

Phone (Toll-Free)

Monday – Friday, 6:30 a.m. – 5:00 p.m. PT


(619) 788-5802 (Sales)
(619) 788-5801 (Operations)

Holiday Hours

Please note that BeneTrac offices will close at 3:00 p.m. PT the day before the following holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas

Should the holiday fall on a weekend, we will close early on the Friday before.

BeneTrac Login

Please visit our Client Login page to access your BeneTrac account.

Have Us Call You

Please fill out the form below and a BeneTrac representative will contact you.